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Problem with "Game maintenance" bonus.

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Problem with "Game maintenance" bonus.

Messagede Ivan Bondaryov » Mer Nov 21, 2018 03:47

Hi there,
Today ( 11/21/18 ), in the mobile app, I received a message about getting a bonus after game maintenance. But when the message box appears, it says, "this promo-code does not exist". However, the promo-code was not shown itself, so I can't try to enter it manually. Is it a game bug or is it due to that I have already entered another promo-code from "Playrion Flash Update" video?
Sorry for my English, I'm a Russian player.
Ivan Bondaryov
 
Messages: 2
Inscription: Mer Nov 21, 2018 02:27
Nom de compagnie: Surgut Avia
ID Compagnie AM2: 2002893

Problem with "Game maintenance" bonus.

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Re: Problem with "Game maintenance" bonus.

Messagede Benjamin.C » Mer Nov 21, 2018 04:01

Hi,

Thank you for your message.
Indeed, some people had this kind of message but the problem has just been solved.
You can restart your game to claim your bonus gift.

Have fun !
Benjamin.C
Big Boss Playrion
 
Messages: 8976
Inscription: Dim Aoû 26, 2007 11:20
ID Compagnie AM2: 0

Re: Problem with "Game maintenance" bonus.

Messagede Ivan Bondaryov » Mer Nov 21, 2018 04:16

Thanks! I restarted the game and everything worked fine now.
Ivan Bondaryov
 
Messages: 2
Inscription: Mer Nov 21, 2018 02:27
Nom de compagnie: Surgut Avia
ID Compagnie AM2: 2002893

Re: Problem with "Game maintenance" bonus.

Messagede Air Tabarnia » Mer Nov 21, 2018 14:32

Not for me. I still have not received any kind of coupon.

Thanks
ImageImage
Air Tabarnia
 
Messages: 11
Inscription: Mer Nov 21, 2018 14:21
Nom de compagnie: Air Tabarnia
ID Compagnie AM2: 2067000

Re: Problem with "Game maintenance" bonus.

Messagede thomas44 » Mer Nov 21, 2018 15:38

Hi Air Tabarnia,

Did you try to close and restart the app?

If you already did that without success, could you send an email at marion@airlines-manager.com so we can give you the compensation?
thomas44
Équipe Playrion
 
Messages: 655
Inscription: Lun Mar 27, 2017 18:28
Nom de compagnie: Globalfleet
ID Compagnie AM2: 822858

Re: Problem with "Game maintenance" bonus.

Messagede Air Tabarnia » Mer Nov 21, 2018 20:28

Mail sent hours ago, but still no bonus :lol:
ImageImage
Air Tabarnia
 
Messages: 11
Inscription: Mer Nov 21, 2018 14:21
Nom de compagnie: Air Tabarnia
ID Compagnie AM2: 2067000

Re: Problem with "Game maintenance" bonus.

Messagede thomas44 » Jeu Nov 22, 2018 10:36

Hi Air Tabarnia,

Sorry for that, we'll try to fix the problem with your compensation as soon as possible.
thomas44
Équipe Playrion
 
Messages: 655
Inscription: Lun Mar 27, 2017 18:28
Nom de compagnie: Globalfleet
ID Compagnie AM2: 822858

Re: Problem with "Game maintenance" bonus.

Messagede Air Tabarnia » Ven Nov 23, 2018 11:13

Hi Thomas.

Problem solved yesterday.

Thanks for your support!
ImageImage
Air Tabarnia
 
Messages: 11
Inscription: Mer Nov 21, 2018 14:21
Nom de compagnie: Air Tabarnia
ID Compagnie AM2: 2067000


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