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Express Loans Delivered but not Deposited Into Account

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Express Loans Delivered but not Deposited Into Account

Messagede 8th Legate » Mar Mar 19, 2019 19:35

Hi,

I took two express loans yesterday and when the timer ran out, I accepted them with all deliver. However, since then, the loan amount (~150 million) has not been deposited into my balance. Is there any known solution to this issue? On the cash account book, both loans are shown as credited already. This all happened on the web version of the game.

Thanks in advance
8th Legate
 
Messages: 3
Inscription: Mar Mar 19, 2019 19:29
Nom de compagnie: Cats Airways
ID Compagnie AM2: 0

Express Loans Delivered but not Deposited Into Account

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Re: Express Loans Delivered but not Deposited Into Account

Messagede thomas44 » Mer Mar 20, 2019 11:49

Hi 8th Legate,

Are you still encountering this problem?

Could you give me your airline ID, please? We'll check your account as soon as possible.
thomas44
Équipe Playrion
 
Messages: 650
Inscription: Lun Mar 27, 2017 18:28
Nom de compagnie: Globalfleet
ID Compagnie AM2: 822858

Re: Express Loans Delivered but not Deposited Into Account

Messagede 8th Legate » Mer Mar 20, 2019 18:54

Hi, my ID code is 2396989 and I believe I am still having this issue.

@thomas44
8th Legate
 
Messages: 3
Inscription: Mar Mar 19, 2019 19:29
Nom de compagnie: Cats Airways
ID Compagnie AM2: 0

Re: Express Loans Delivered but not Deposited Into Account

Messagede thomas44 » Jeu Mar 21, 2019 10:36

Hi 8th Legate,

Our developers looked into your account and it seems that you have been credited with your two loans:
- a loan at Minibank with an initial payment of $51,752,400;
- a loan at Vaulture with an initial payment of $113,880,060.
thomas44
Équipe Playrion
 
Messages: 650
Inscription: Lun Mar 27, 2017 18:28
Nom de compagnie: Globalfleet
ID Compagnie AM2: 822858

Re: Express Loans Delivered but not Deposited Into Account

Messagede 8th Legate » Jeu Mar 21, 2019 16:25

Hi,

Those are the loans, but I don't believe my account ever received the funds and it only showed as credited on the transaction sheet.
8th Legate
 
Messages: 3
Inscription: Mar Mar 19, 2019 19:29
Nom de compagnie: Cats Airways
ID Compagnie AM2: 0


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