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Payed with my credit card but didn't get the offer in full!!

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Payed with my credit card but didn't get the offer in full!!

Messagede OLYMPIC » Jeu Sep 05, 2019 05:58

Hello,
I bought at the AM Shop the offer named "The Saddlebag" with my credit card. I have proof of that in email.
The offer is 2 months of AM+, 30 Deliveries and 700 AM Coins. I have got the coins but somehow I don't see that I have the 2 month AM+ subscription.
It is a pitty because I bought the "Saddlebag" in order to take advantage of an offer at the workshop for a free A330-300 that I can get only with AM+ subscription, and that offer ends in 19 hours time.
Does anyone know how to solve this problem? I thank you in advance.
OLYMPIC
 
Messages: 3
Inscription: Jeu Sep 05, 2019 05:41
Nom de compagnie: *OLYMPIC AIRWAYS*
ID Compagnie AM2: 3185782

Payed with my credit card but didn't get the offer in full!!

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Re: Payed with my credit card but didn't get the offer in fu

Messagede thomas44 » Jeu Sep 05, 2019 16:54

Hi OLYMPIC,

I'm really sorry you experienced this problem.

Please send a message to marion@airlines-manager.com with a screenshot of your bill and details about your game account. We’ll fix this as soon as possible.

We apologize for the inconvenience.
thomas44
Équipe Playrion
 
Messages: 650
Inscription: Lun Mar 27, 2017 18:28
Nom de compagnie: Globalfleet
ID Compagnie AM2: 822858

Re: Payed with my credit card but didn't get the offer in fu

Messagede OLYMPIC » Ven Sep 06, 2019 05:13

Hi thomas44,
I thank you for your response. I have sent you an email at the email address you have mentioned.
Best regards,
OLYMPIC
OLYMPIC
 
Messages: 3
Inscription: Jeu Sep 05, 2019 05:41
Nom de compagnie: *OLYMPIC AIRWAYS*
ID Compagnie AM2: 3185782

Re: Payed with my credit card but didn't get the offer in fu

Messagede OLYMPIC » Mar Sep 10, 2019 22:52

I would like to declare the matter closed. The staff of Airlines Management has promptly and swiftly helped me out to solve the problem. I am thankful to them. So, there is no issue anymore.
OLYMPIC
 
Messages: 3
Inscription: Jeu Sep 05, 2019 05:41
Nom de compagnie: *OLYMPIC AIRWAYS*
ID Compagnie AM2: 3185782

Re: Payed with my credit card but didn't get the offer in fu

Messagede thomas44 » Mer Sep 11, 2019 11:47

Hi OLYMPIC,

Thank you for your message, I'm glad we could help you. :)
thomas44
Équipe Playrion
 
Messages: 650
Inscription: Lun Mar 27, 2017 18:28
Nom de compagnie: Globalfleet
ID Compagnie AM2: 822858


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