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Massive fall of the turnover without any obvious reason

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Re: Massive fall of the turnover without any obvious reason

Messagede UTAExpress » Mar Juin 19, 2018 06:28

Hi,

Issue is happening again. No flights are accounted for with almost 1000 aircrafts and every day maintenance.
But taxes are still deducted and SP is negative.

Could you please revert asap ?

Airline id 254719
UTAExpress
 
Messages: 3
Inscription: Jeu Avr 19, 2018 06:46
Nom de compagnie: UTAExpress
ID Compagnie AM2: 254719

Re: Massive fall of the turnover without any obvious reason

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Re: Massive fall of the turnover without any obvious reason

Messagede Kishlin » Mar Juin 19, 2018 10:03

Hey,

The database experienced some issues last night and some flights calculation came in later than expected. Resulting, for some people, in a flawed SP and ranking calculation.

Although your summary might say otherwise, your flights have been credited. Your SP will be back to normal soon and ranking will make sense again after 7 in game days (since ranking is based on the SP for the last in game week).
Kishlin
Équipe Playrion
 
Messages: 526
Inscription: Mar Déc 07, 2010 19:07
Nom de compagnie: Baconator Airlines
ID Compagnie AM2: 1297866

Re: Massive fall of the turnover without any obvious reason

Messagede zMastaa » Lun Aoû 20, 2018 00:31

This has just happened to me, my airline has had 2 days of no turnover/income for apparent reason
zMastaa
 
Messages: 1
Inscription: Lun Aoû 20, 2018 00:21
Nom de compagnie: The Agyeman Club
ID Compagnie AM2: 775390

Re: Massive fall of the turnover without any obvious reason

Messagede KillayAir » Lun Aoû 20, 2018 00:56

zMastaa a écrit:This has just happened to me, my airline has had 2 days of no turnover/income for apparent reason


Has happened here as well. Hopefully Playrion are fixing the problem.

Simon
KillayAir
 
Messages: 14
Inscription: Lun Jan 15, 2018 23:47
Nom de compagnie: KillayAir
ID Compagnie AM2: 180836

Re: Massive fall of the turnover without any obvious reason

Messagede Kishlin » Lun Aoû 20, 2018 08:16

Unfortunately, we experienced massive crashes this week-end. We will communicate about this within the day. Until then, I assure you that we work on optimising the game and improving performances on a day-to-day basis, doing everything we can to our extend to counter the growth of the count and sizes of in-game companies.
Kishlin
Équipe Playrion
 
Messages: 526
Inscription: Mar Déc 07, 2010 19:07
Nom de compagnie: Baconator Airlines
ID Compagnie AM2: 1297866

Re: Massive fall of the turnover without any obvious reason

Messagede sooner4407 » Lun Aoû 20, 2018 10:58

Has there been any update on the HUBs and routes not showing or giving any profit.
sooner4407
 
Messages: 1
Inscription: Lun Aoû 20, 2018 10:55
Nom de compagnie: Kace Williamtel DeKo
ID Compagnie AM2: 731473

Re: Massive fall of the turnover without any obvious reason

Messagede Kishlin » Lun Aoû 20, 2018 11:00

Kishlin
Équipe Playrion
 
Messages: 526
Inscription: Mar Déc 07, 2010 19:07
Nom de compagnie: Baconator Airlines
ID Compagnie AM2: 1297866

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