Airlines-Manager.com

I apologise if this is not the forum for this but I am not sure where else to go.

I accidentally purchased coins when flipping through AM and checking out some products. I could not cancel the transaction via the Apple App Store. Then the payment did not go through as the account linked to my Apple account was at a $0 (for security reasons).

I then had to wait 4 days to put cash across the account to complete the transaction (Yesterday, 27/6/2019) but I am still not in receipt of my coins.

May i please have some assistance in obtaining my purchase?

And I again apologise if this is not the Forum for such issues.

Cheers

Stingray

So I guess it is OK to take my money and not give me the product that I paid for.

Poor attitude to have I guess.

It is only the fact that your game is quite enjoyable that I decided to spend money in the first place.

But I feel if there is no product after purchase, I may need to complain.

Can someone please respond in the next seven days before I take this further.

Cheers

Hello Stingray74,

I am sorry for my late reply, here is the email address of our Customer Support team who is in charge of solving these issues: marion@airlines-manager.com.

Please attach a screenshot of the bill in the email, and feel free to tell me when it is sent. I'll inform my colleagues to have a look at your issue in priority.

We apologize for the inconvenience.

Thomas44,

Thank you for your reply. I was a little concerned that I may have not had the opportunity to follow this up.

I have now sent my email and proof of purchase to the email provided.

I trust that this will assist you in your investigation.

Cheers

Peter

Hey Guys,
I just have one Question. Is their any Possibility to sell some Planes at once ( mobile Version)
Trank you for every answer