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Purchase Problem

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Purchase Problem

Messagede bai123800 » Mar Aoû 06, 2019 22:53

I purchased Travel Card today, but after the Apple has sent me the bill, I still didn't get the cards.
And I sent e-mails to customer and they didn't reply me so far.
Account ID klausmercy@qq.com
Bill number MQ8VHSZ77F
bai123800
 
Messages: 1
Inscription: Mar Aoû 06, 2019 22:48
Nom de compagnie: Ksfo
ID Compagnie AM2: 0

Purchase Problem

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Re: Purchase Problem

Messagede thomas44 » Jeu Aoû 08, 2019 16:27

Hi bai123800,

I’m really sorry you experienced this problem.

If you have already sent an email at marion@airlines-manager.com, you will receive an answer from our Customer Support team soon.
Please check your spam folder too in case the message has been denied.

We apologize for the inconvenience.
thomas44
Équipe Playrion
 
Messages: 751
Inscription: Lun Mar 27, 2017 18:28
Nom de compagnie: Globalfleet
ID Compagnie AM2: 822858

Re: Purchase Problem

Messagede abcmanuele » Mar Aoû 13, 2019 18:13

Same problem here... I purchased “the box” and sent an email to the address provided above but I didn’t received any reply
abcmanuele
 
Messages: 1
Inscription: Mar Aoû 13, 2019 18:10
Nom de compagnie: FlyRupis
ID Compagnie AM2: 0

Re: Purchase Problem

Messagede thomas44 » Mer Aoû 14, 2019 09:54

Hi abcmanuele,

Our Customer Support team found your email and are dealing with your issue right now, please check your mailbox. ;)

We apologize for the inconvenience.
thomas44
Équipe Playrion
 
Messages: 751
Inscription: Lun Mar 27, 2017 18:28
Nom de compagnie: Globalfleet
ID Compagnie AM2: 822858


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